RETURNS POLICY
Thanks for shopping at Lunar Gifting. We hope you are completely satisfied with your purchase from us, however if something isn’t right, you may return your order for a refund or store credit subject to the following conditions.
CHANGE OF MIND
Your return request must be submitted within 7 days of receiving your order.
For a change of mind you are eligible for a store credit.
Original shipping costs are not refundable, and customers are responsible for the cost of the return shipping.
For a change of mind you are eligible for a store credit.
Original shipping costs are not refundable, and customers are responsible for the cost of the return shipping.
FAULTY ITEMS
If you believe you have received a faulty item, please ensure to notify us within 7 days of receiving your order. You may be asked to provide additional information and photos before receiving a full refund at our discretion.
If you believe you have received a faulty item, please ensure to notify us within 7 days of receiving your order. You may be asked to provide additional information and photos before receiving a full refund at our discretion.
Please email lunargifting@gmail.com to request an RA number to complete your return.